Associate Operations Administrator

Join a dynamic operations team in Mesa, AZ as an Associate Operations Administrator! This is your opportunity to step into a critical support role where your attention to detail, organizational skills, and ability to thrive in a fast-paced environment will directly contribute to the success of remote roadside systems. If you're eager to launch your career in operations with a focus on administrative excellence, we want to hear from you!

Associate Operations Administrator
Location: Mesa, AZ | Onsite

COMPENSATION & SCHEDULE
• $25.96/hr
• Full-time
• W2
• Job ID: 150767

ROLE IMPACT
This entry-level position supports a mission-critical operations center, directly contributing to the uptime and service quality of remote roadside systems. Ideal for those with operational discipline and shift-based work experience, the role offers an opportunity to monitor live system health, document issues, and ensure performance targets are met in a 24/7 environment.

KEY RESPONSIBILITIES
• Monitor real-time alerts, video feeds, and equipment performance dashboards to identify anomalies
• Document and escalate incidents, log service impacts, and manage resolution paths through ticketing systems
• Coordinate service actions and workflow timelines with technicians and shift supervisors
• Maintain operational records including equipment logs, compliance reports, and downtime tracking
• Adhere to regulatory and company standards to ensure system and documentation compliance

MINIMUM QUALIFICATIONS
• High School Diploma or GED
• 1+ year experience in operational or monitoring roles (e.g., logistics, command center, dispatch)
• Comfortable working rotating shifts in a 24/7 SLA-driven environment
• Strong verbal/written communication and documentation skills

CORE TOOLS & SYSTEMS
• Microsoft Office Suite
• CRM or ticketing platforms
• System monitoring or alert management tools
• Video/image review platforms
• Documentation databases

PREFERRED SKILLS
• Experience in high-uptime environments (transportation, facilities, call center ops)
• Exposure to compliance monitoring or SLA-driven workflows
• Associate’s degree in a technical or operations-related field

Apply today and take the first step toward a rewarding career in escrow services. Don’t wait—this opportunity won’t last long!

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