Medical Office Assistant

Medical Office Assistant
Location Dallas, TX 75027 | Onsite
Compensation & Schedule
• $18.24/hour
• Mon, Tu,Thu, Fri: 8:00 AM – 4:30 PM; Wed: 10:00 AM – 6:30 PM
• W2
• Start date: ASAP

ROLE IMPACT
This role supports a busy outpatient clinic by providing front-line administrative assistance to ensure timely patient access and seamless appointment scheduling. Ideal for someone who thrives in a fast-paced environment and values direct patient interaction and organizational precision.

KEY RESPONSIBILITIES
• Answer multi-line phone system and route inquiries appropriately
• Triage patient calls and coordinate urgent needs with clinical staff
• Schedule patient appointments with accuracy and professionalism
• Perform patient check-in/check-out and complete clinic registration processes
• Assist with general office tasks such as filing, faxing, and data entry

MINIMUM QUALIFICATIONS
• 1+ year experience in a medical office, healthcare setting, or customer service
• Proficient with phone systems and patient scheduling workflows
• Strong verbal communication and customer service skills
• High school diploma or equivalent

CORE TOOLS & SYSTEMS
• Appointment scheduling software
• Multi-line phone systems
• Microsoft Office (Word, Outlook)
• Fax and scanning devices

PREFERRED SKILLS
• Experience with clinic-based triage protocols
• Bilingual in English and Spanish
• Familiarity with insurance verification processes