Eligibility Specialist – Family Services

CornerStone Staffing is hiring for Family Services Eligibility Specialist positions with a great organization in the DFW area!  Make a meaningful impact by helping families access essential child care and support services. 

Eligibility Specialist – Family Services (Bilingual Preferred)

• Location Dallas, TX 75247 | Onsite

• Compensation:  $20–$21/hr. BOE

• Schedule:  8:00 AM – 5:00 PM, Monday to Friday

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ROLE IMPACT
The Family Services Eligibility Specialist plays a pivotal role in ensuring eligible families receive timely access to quality child care, child development and family services assistance programs. This position requires exceptional customer service skills and a keen attention to detail to accurately assess eligibility, process cases, and maintain compliance with state and federal program standards.

KEY RESPONSIBILITIES

• Determine eligibility and complete case documentation for family services, child development & child care assistance programs

• Process enrollment forms in alignment with policy

• Accurately manage high-volume data entry

• Determine eligibility for financial assistance from programs

• Communicate program eligibility, outcomes, and responsibilities clearly to families

• Educate customers on alternative resources when ineligible and ensure case actions comply with timelines

MINIMUM QUALIFICATIONS

• 1–2 years’ experience determining eligibility for financial assistance (e.g., SNAP, TANF)

• Child Development or Social Services experience is a plus

• Demonstrated job stability — no more than 2 jobs in past 5 years

• Proficient in Microsoft Word, Excel, and Outlook

• Strong interpersonal, organizational, and problem-solving skills

CORE TOOLS & SYSTEMS

• TWIST (The Workforce Information System of Texas)

• Microsoft Office Suite (Word, Excel, Outlook)

• Internal case management systems

PREFERRED SKILLS

• Bilingual in Spanish

• Bachelor’s degree in related field

• Experience in child development or social services

Click the Apply Online at the top of this page, or below this job description, then:

• If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

• If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the Fort Worth Branch.

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