Auto Collections

Multi Stage Auto Collector

Location: Addison, TX | Onsite

Compensation & Schedule
• $21.15/hr + guaranteed commission for 3 months after hire
• Mon–Fri 8am–5pm + 1 Saturday shift per month

ROLE IMPACT
As a Multi Stage Auto Collector, you'll play a key role in recovering delinquent auto loan balances while maintaining strong customer relationships. This position helps stabilize financial outcomes for both customers and the organization, ensuring effective follow-through on early- and mid-stage collections.

KEY RESPONSIBILITIES
• Contact customers via phone to collect on loans 30–59 days delinquent
• Deliver high-quality service across all customer accounts, including non-delinquent loans
• Perform basic skip tracing to locate customers with incomplete contact info
• Accurately record account activity and payment arrangements

MINIMUM QUALIFICATIONS
• 1–2 years recent experience in auto collections
• Strong verbal communication and negotiation skills
• High school diploma or equivalent
• Stable work history and proficient typing skills

CORE TOOLS & SYSTEMS
• Auto-dialer / predictive dialing systems
• Skip tracing platforms
• Loan servicing software
• CRM or call tracking tools
• Microsoft Office Suite

PREFERRED SKILLS
• Bilingual English/Spanish
• Experience with service-owned auto debt
• Familiarity with FDCPA compliance standards

LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy