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Patient Advocate

Fort Worth, TX

Order: 151441
Temp

20 Medical Benefit and Insurance Verification Representatives
WFH

MUST Reside In TX, NC, SC, TN, KY, IN, GA, or AZ Only!

 

REQUIRED QUALIFICATIONS

• Experience handling insurance reimbursement or benefit verification

• 2+ years in a customer service or call center role
• Familiarity with medical or pharmacy insurance terminology
• High school diploma or GED
• Must reside in TX, AZ, NC, or IN

PREFERRED SKILLS
• Strong data analysis and judgment
• Ability to work independently in a remote environment

 

COMPENSATION & SCHEDULE

  • $18/hr

  • Schedule: 8am–8pm (EST), Mon–Fri; Sat availability may be required depending on business needs

    • Full Time Thru 3/2026 & Possible Temp to Hire

    • W2

  • Start Date: 9/6/2025

  • Job ID: 151441

 

ROLE IMPACT

  • Supports critical benefit verification for medical claims processing

  • Ensure timely and accurate insurance investigations by contacting payers and patients, enabling smoother patient onboarding and reduced claim delays

  • Attention to detail and service orientation will be essential to the client’s operational success

 

KEY RESPONSIBILITIES
• Initiate and receive calls to/from payers and patients to obtain or verify insurance benefit information
• Use internal systems and SOPs to identify missing data and complete medical benefit verifications
• Communicate benefit investigation outcomes clearly and accurately
• Escalate delays or anomalies to supervisors
• Deliver timely, customer-focused support to internal teams

CORE TOOLS & SYSTEMS
• Phone-based communication platforms
• Internal benefit verification databases
• Microsoft Office Suite or similar tools
• Remote desktop or secure login systems
• Call tracking and case management software

 

To Apply For This Job:

www.cornerstonestaffing.com

Select Arlington Office

Click the Apply Online Button

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

 

After completing the online application, for immediate consideration, you will need to email your resume to arlington.resume@cornerstonestaffing.com to schedule a phone interview.

  

LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
https://www.cornerstonestaffing.com/privacy