Arlington, TX
Auto Collections Representative
Location: Arlington, TX 76018 | Onsite
COMPENSATION & SCHEDULE
• $19/hr (increases to $22/hr upon permanent hire)
• Varying shifts between 8AM–9PM, Monday–Sunday (2 days off weekly)
Why Join Us? CornerStone Staffing is seeking experienced Auto Collections Representatives to join a dynamic team in Arlington. If you have at least 1–3 years of recent, high-volume collections experience (automotive finance, auto loan recovery, or related debt collection), this is the perfect opportunity to advance your career!
ROLE IMPACT
Join a high-performing automotive finance collections team where your expertise in skip tracing, debt recovery, and negotiation directly impacts account resolution and customer retention. Success is measured by meeting resolution rates, maintaining compliance, and consistently exceeding call and performance metrics.
KEY RESPONSIBILITIES
• Make outbound and handle inbound calls to resolve delinquent automotive accounts
• Negotiate payment arrangements and settlements while maintaining FDCPA compliance
• Accurately document account activities and update CRM systems
• Collaborate with internal teams to ensure effective account resolution
• Meet or exceed daily and weekly performance targets
MINIMUM QUALIFICATIONS
• 1+ year recent experience in high-volume collections (automotive finance strongly preferred)
• Strong skip tracing, negotiation, and debt recovery skills
• Stable work history (no more than 3 employers in past 2 years)
• Proficiency with Microsoft Office and collections software
CORE TOOLS & SYSTEMS
• Microsoft Office Suite
• Collections dialer systems
• CRM/account management platforms
PREFERRED SKILLS
• Self-motivated with strong time management in high-volume environments
• Integrity and professionalism in handling sensitive accounts
• Excellent communication, problem-solving, and active listening skills
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
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