CRS Loss Mitigation

Are you a proactive problem solver with a knack for recovery strategy and vendor coordination? We’re seeking a motivated and detail-oriented professional to join our team as a CRS Loss Mitigation Specialist. If you have a strong background in repossession logistics, payment plan management, and customer retention — and you're looking for a path to long-term employment — this temp-to-perm opportunity could be the perfect fit.

 Job Description

Position Title: CRS Loss Mitigation Specialist
Location: Bedford, TX
Pay: $20.00 – $21.00 per hour (based on experience)
Schedule: Monday to Friday, 8:00 AM – 5:00 PM
Job Type: Temp-to-Hire (120-day conversion)

Overview:

As a CRS Loss Mitigation Specialist, you will play a critical role in managing account recovery, coordinating vendor activities, and supporting repossession processes. This position requires a strong grasp of auction protocols, customer communication, and performance auditing to ensure efficient resolution of delinquent accounts and asset recovery.

Key Responsibilities:

• Manage and monitor repossession logistics and sale preparation efforts.

• Oversee auction coordination and vendor relationships to ensure timely asset disposition.

• Handle account recovery efforts, including payment negotiation and ACH management.

• Structure and maintain payment plans with borrowers to avoid repossession or escalation.

• Conduct inventory audits and analyze recovery performance metrics.

• Act as a point of contact for customer escalations, working to improve retention and resolution outcomes.

• Utilize software platforms such as Copart, RDN, and IBEAM to track recovery processes.

• Process and notarize relevant documentation (must be a Texas Notary or eligible to become one).

Qualifications:

• Prior experience in loss mitigation, repossession, or auto finance highly preferred.

• Proficiency in Copart, RDN, and IBEAM platforms.

• Strong organizational skills with an eye for performance auditing and data analysis.

• Excellent communication and negotiation abilities, especially in escalated customer interactions.

• Texas Notary certification required or ability to obtain upon hire.

• Ability to work independently in a fast-paced, compliance-driven environment.