Bedford, TX
Are you a proactive problem solver with a knack for recovery strategy and vendor coordination? We’re seeking a motivated and detail-oriented professional to join our team as a CRS Loss Mitigation Specialist. If you have a strong background in repossession logistics, payment plan management, and customer retention — and you're looking for a path to long-term employment — this temp-to-perm opportunity could be the perfect fit.
Job Description
Position Title: CRS Loss Mitigation Specialist
Location: [Insert Location, if needed]
Pay: $20.00 – $21.00 per hour (based on experience)
Schedule: Monday to Friday, 8:00 AM – 5:00 PM
Job Type: Temp-to-Hire (120-day conversion)
Overview:
As a CRS Loss Mitigation Specialist, you will play a critical role in managing account recovery, coordinating vendor activities, and supporting repossession processes. This position requires a strong grasp of auction protocols, customer communication, and performance auditing to ensure efficient resolution of delinquent accounts and asset recovery.
Key Responsibilities:
Manage and monitor repossession logistics and sale preparation efforts.
Oversee auction coordination and vendor relationships to ensure timely asset disposition.
Handle account recovery efforts, including payment negotiation and ACH management.
Structure and maintain payment plans with borrowers to avoid repossession or escalation.
Conduct inventory audits and analyze recovery performance metrics.
Act as a point of contact for customer escalations, working to improve retention and resolution outcomes.
Utilize software platforms such as Copart, RDN, and IBEAM to track recovery processes.
Process and notarize relevant documentation (must be a Texas Notary or eligible to become one).
Qualifications:
Prior experience in loss mitigation, repossession, or auto finance highly preferred.
Proficiency in Copart, RDN, and IBEAM platforms.
Strong organizational skills with an eye for performance auditing and data analysis.
Excellent communication and negotiation abilities, especially in escalated customer interactions.
Texas Notary certification required or ability to obtain upon hire.
Ability to work independently in a fast-paced, compliance-driven environment.