Dallas, TX
Reimbursement Specialist Team Lead
Location Remote – Must reside in TX, FL, KY, GA, TN, AZ, NC, SC, or IN
Compensation & Schedule
• $21/hr
• Full-time, seasonal role starting November
• W2
ROLE IMPACT
This seasonal Team Lead role supports the Micro-Hub leadership team by ensuring day-to-day operational oversight of Benefit Verification activities. You'll play a key role in driving productivity, coaching remote teams, and ensuring compliance with client service levels and quality benchmarks. Your leadership will directly impact timely and accurate healthcare service delivery for patients nationwide.
KEY RESPONSIBILITIES
• Oversee and support remote team members performing Benefit Investigations
• Provide real-time coaching, issue resolution, and feedback to meet daily goals
• Monitor employee productivity to ensure performance and quality targets are achieved
• Collaborate with supervisors and area leadership on training and performance initiatives
• Identify and escalate process issues, propose improvements, and support staff communication
MINIMUM QUALIFICATIONS
• 2+ years' experience in specialty pharmacy, insurance reimbursement, healthcare, or similar settings
• Experience conducting benefit investigations in high-volume environments
• Bachelor's degree preferred
• Leadership or supervisory experience a plus, especially managing remote teams
CORE TOOLS & SYSTEMS
• Benefit investigation platforms
• CRM and case management tools
• Remote productivity monitoring tools
• Microsoft Office Suite
PREFERRED SKILLS
• Experience developing or delivering team training materials
• Strong written and verbal communication skills in distributed team settings
• Familiarity with HIPAA and healthcare compliance standards
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy