Fort Worth, TX
Are you BILINGUAL and do you have great call center OR customer service experience and are you interested in working for a major hospital in downtown Fort Worth?
Apply NOW! Don’t wait!
Job Title: Bilingual Medical Call Center Rep
Job ID: 151785
Location: Fort Worth
Pay: $17 - $20/hr
Schedule: PRN, Monday – Friday between 8:00 AM – 5:00 PM **Training is 8a - 11a or 12p - 5p for 6-8 weeks.
Hours: Minimum of 4 hours per shift, up to 6 hours depending on workload
Advance Notice: Typically scheduled at least one day in advance when possible, though same-day needs may occur
Potential for Full-Time: Not at this time — these roles are strictly temporary unless a permanent opening becomes available
Position Overview:
We are seeking dependable and flexible associates to work on a PRN (as-needed) basis during standard weekday business hours. This role is ideal for individuals who are adaptable and available on short notice. Work hours will vary based on operational needs, with shifts ranging from 4 to 6 hours. While we aim to provide at least one day’s notice for scheduling, there may be occasions where same-day assignments are required.
Job Description:
Provides accurate, prompt and courteous service to all Health Plan members and providers in a fast-paced call center environment.
Ensure office procedures are followed
Document and update records
Make outbound calls to patients and members
Requirements:
Must have 6 months experience working in a call center environment OR 6 months of medical experience
Great Data Entry
Bilingual in Spanish
A positive attitude and a high standard of integrity
Enjoy working with people and providing customer service
Ability to maintain confidentiality
No visible tattoos or piercings
Must have high school diploma or GED
Sense of urgency – must be able to work in a fast paced environment
Hiring Process Includes:
Interview with Client
Drug testing
Background check
Clerical testing
Flu shot/TB test
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