Join our team as an HR Content Administrator/Writer and help shape the way employees access clear, accurate, and engaging HR information. If you’re passionate about writing, storytelling, and making complex topics easy to understand, this is your chance to make an impact while growing your career.
Plano, TX
Order: 152046
HR Content Administrator/Writer
Plano, TX | Onsite
COMPENSATION & SCHEDULE
• $20/hour
• Standard business hours, Monday–Friday
• W2, Full-time | Contract
ROLE IMPACT
The HR Content Admin/Writer plays a key role in shaping and maintaining a human resources knowledge library used across the organization. This role ensures team members can resolve HR-related inquiries through concise, user-friendly content. Success in this role is defined by clear communication, effective collaboration with subject-matter experts, and the ability to translate complex policies into accessible articles that support high first-contact resolution.
KEY RESPONSIBILITIES
• Write, revise, and maintain customer-facing HR knowledge articles in alignment with brand and editorial standards
• Collaborate with SMEs and stakeholders to create and update content across HR categories such as benefits, payroll, policy, and more
• Audit expiring content and optimize articles for SEO and findability within the knowledge platform
• Conduct research, verify sources, and ensure accuracy and consistency across published materials
• Participate in daily content team discussions, offering feedback and contributing to process improvements
MINIMUM QUALIFICATIONS
• 1–2 years of professional writing, journalism, or content development experience
• Demonstrated ability to write for a broad audience using clear, concise language
• Excellent grammar, proofreading, and analytical skills
• Proven interest or experience in human resources, training, or internal communications
CORE TOOLS & SYSTEMS
• ServiceNow (knowledge management modules)
• Microsoft Office Suite (Word, Teams, SharePoint)
• SEO optimization tools (Yoast, SEMrush, or similar)
• Google Workspace (Docs, Sheets)
• CMS or content repository platforms
• Style guide adherence (AP or custom brand guides)
• Communication tools (Slack, Outlook)
PREFERRED SKILLS
• Journalism or research background with strong storytelling abilities
• Experience writing training materials or HR-facing content
• Portfolio or links to writing samples (must be included in resume)
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy