Irving, TX
Operations Services Associate
Location Irving, TX | Onsite
Compensation & Schedule
• $19–20/hour
• Monday–Friday, 9:00 AM – 6:00 PM
ROLE IMPACT: Join a high-volume operations team focused on property loan servicing. This role ensures data accuracy, workflow efficiency, and client satisfaction by leveraging research, analysis, and workflow tools. Ideal for detail-oriented professionals who thrive in fast-paced, deadline-driven environments.
KEY RESPONSIBILITIES
• Deliver exceptional client service while managing process queues in a high-volume environment
• Research, validate, and complete missing data points across multiple systems
• Prioritize and execute work efficiently to meet or exceed deadlines and service levels
• Adhere to defined business procedures, standards, and SLAs across various workflow types
• Use internal tools and public databases to analyze and manipulate data for accurate reporting and documentation
MINIMUM QUALIFICATIONS
• 1+ year experience in data analysis, loan servicing, or production operations
• Proven time management and prioritization skills in deadline-driven environments
• Strong attention to detail with critical thinking and problem-solving abilities
• Familiarity with business workflow systems and data tools
CORE TOOLS & SYSTEMS
• Microsoft Excel
• Web-based research tools
• Workflow and form-processing software
• Internal databases and inventory systems
PREFERRED SKILLS
• Experience in mortgage or property loan operations
• Background in financial services or compliance-based environments
• Proficiency with high-volume ticketing or queue management systems