Melbourne, FL
Receptionist
Location Melbourne, FL | Onsite
COMPENSATION & SCHEDULE
• Pay Range: $19.58 per hour
• Schedule: 40 hours per week, 8 hours per day
ROLE IMPACT
The Receptionist serves as the first point of contact for visitors, clients, and callers, ensuring a professional and welcoming office environment. This role supports daily business operations by managing front-desk activities, communications, and clerical tasks. Success is defined by exceptional customer service, accurate message routing, and efficient administrative support that keeps the office running smoothly.
Key Responsibilities
• Greet visitors, determine the nature of their business, and direct them to appropriate personnel.
• Operate a multi-line telephone system to answer, screen, and route incoming calls; retrieve and forward voicemail messages.
• Monitor visitor access, issue passes as required, and maintain appointment calendars.
• Receive, sort, and distribute mail and faxes; prepare fax cover sheets, memos, correspondence, and reports as needed.
• Maintain office supplies, assist with clerical tasks (filing, photocopying, collating), process travel vouchers, and accept payments for services or products.
Minimum Qualifications
• High School Diploma or GED required.
• 1–2 years of receptionist or administrative support experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and strong customer service skills.
• Core Tools & Systems
• Microsoft Office Suite (Word, Excel, Outlook)
• Multi-line phone systems
• Voicemail and call routing systems
• Fax and document management systems
• Appointment scheduling and calendar tools
PREFERRED SKILLS
• Strong verbal and written communication skills, including routine report writing and professional correspondence.
• Ability to interpret written and verbal instructions, apply basic math (percentages, proportions), and solve practical problems.
• Team-oriented mindset with the ability to handle difficult situations tactfully and maintain professionalism under pressure.
LEGAL NOTICE
While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required include close vision and the ability to adjust focus.
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